Legal

Privacy Policy

Last updated: 1 April 2026

This Privacy Policy explains how yarta ("yarta", "we", "us", or "our") collects, uses, and protects your information when you use our services (the "Service").

1. Overview

yarta provides a platform that enables users to query and retrieve information from connected sources and uploaded documents. We are committed to protecting your privacy and handling your data transparently.

2. Information We Collect

We collect the following types of information: Account Information • Name • Email address • Organisation or workspace details Usage Data • Queries submitted to yarta • Responses generated • Interaction history (threads) • Feature usage (e.g. integrations, queries, usage metrics) Connected Data Sources When you connect third-party integrations (e.g. Notion, Confluence), yarta may process content from those sources in order to provide responses. We do not own this data. We process it on your behalf. Uploaded Documents If you upload documents to yarta, we process their contents to enable search and retrieval. You are responsible for the accuracy and legality of uploaded content. Technical Data • Device and browser information • Log data • Performance and error data Payment Information Payments are processed by third-party providers such as Stripe. We do not store full payment details.

3. How We Use Your Information

We use your information to: • Provide and operate the Service • Generate responses to your queries • Connect and process data from integrations • Maintain and improve performance • Monitor usage and enforce fair use limits • Ensure security and prevent abuse We do not sell your data.

4. Data Processing Role

For content from integrations and uploaded documents, yarta acts as a data processor, processing data on your behalf. You remain responsible for: • The data you connect or upload • Ensuring you have the right to use it

5. Data Sharing

We may share data with: Service Providers • Hosting providers • AI model providers • Analytics tools • Payment processors These providers process data on our behalf under appropriate safeguards. Legal Requirements We may disclose data if required by law or to protect rights, safety, or the integrity of the Service.

6. AI Processing

yarta uses AI systems to generate responses. This may involve processing user queries and relevant content from connected sources. Outputs are generated automatically and may not always be accurate.

7. Data Retention

We retain data only as long as necessary to: • Provide the Service • Maintain functionality (e.g. history) • Comply with legal obligations Retention periods may vary depending on account status and plan features (e.g. history limits).

8. Data Security

We take reasonable technical and organisational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have rights to: • Access your data • Correct your data • Delete your data • Restrict or object to processing • Request data portability To exercise these rights, contact: team@yopla.co.uk

10. International Use

yarta may process data in different countries. We take steps to ensure appropriate safeguards are in place for international data transfers.

11. Third-Party Services

Your use of integrations is subject to the privacy policies of those providers. yarta is not responsible for third-party data practices.

12. Children

The Service is not intended for anybody under 18 (or applicable local age).

13. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service constitutes acceptance of the updated policy.

14. Contact

If you have any questions about this Privacy Policy, contact: team@yopla.co.uk

yarta processes information to help you access and understand your own knowledge sources. You remain responsible for how that information is used.